We have navigated the highest-pressure situations in the most sensitive environments. Our expertise can help identify solutions to your most pressing communications challenges.
Corporations in the global marketplace compete amid unprecedented anti-corruption enforcement challenges. In the last decade, civil and criminal actions have increased exponentially. Penalties have soared into the billions of dollars. Top executives are serving time in prison. The Foreign Corrupt Practices Act (FCPA) is just one area of exposure as all signs point to further increases in U.S. and international enforcement.
Most governments, companies, organizations and universities will, at some point, fall victim to data loss or theft. It’s no surprise that recent surveys confirm that risk managers have replaced “catastrophic incident” with “cyber-attack” as their chief concern in disaster modeling. All the while, breaches continue to occur on a nearly daily basis.
It is a sad reality of our contemporary society that religious institutions, high schools, colleges, athletic organizations, and diverse other repositories of the public trust face horrific, often unjust exposure when members of their organizations are accused of personal misconduct that victimizes innocent people, often children. Understandably, the public ire is significantly enflamed when the misconduct involves sexual abuse.
Businesses today face a long and rapidly growing list of environmental concerns raised by both aggressive regulators and a skeptical public. Multi-district environmental litigation is increasingly common as claims extend from the riverbeds and plains of the Northwest United States to the rain forests of Latin America. New products are being scrutinized for environmental impact as never before, while global disasters like the Deepwater Horizon explosion are giving environmental activists increased credibility. Global warming is no longer a theory. Rightly or wrongly, it is now becoming a cause of action.
Labor and Employment issues can be a challenge for any organization. Unfortunately, they can sometimes erupt into an acute crisis. For companies doing business nationwide an otherwise ordinary employee lawsuit may create a class action threat. Age, gender, and race are always sensitive and potentially contentious issues that can damage corporate reputations long after lawsuits are resolved. Collective bargaining and labor management relations are always a challenge, before, during, and after negotiations.
Sovereign Native American nations are in perpetual dialogue with the United States, Canada, and specific state, local, and provincial governments. As their economic interests expand, the need to highlight their rich and valued participation in the North American economy is all the more urgent. At the same time, there’s an ongoing need to underscore the robust contributions Native Americans make to society, including significant representation per capita among the U.S. Armed Forces.
Effective product liability communications ensures that regardless of the outcome of litigation or regulatory action, your brand will emerge intact and positioned to grow. It employs digital media strategies that overpower critics and adversaries attacking you online. It reassures the public that responsible remedial action has been taken. It demonstrates collaboration with regulatory agencies like the Consumer Product Safety Commission (CPSC) or the FDA, so that you win the trust of regulators and the consumers they protect.
Highly publicized and brand-damaging food, drug, and consumer product recalls are a fact of life for today’s manufacturers and retailers. Heightened regulatory scrutiny, Congressional oversight, increasingly aggressive news media, and anxious consumers agitating on social media combine to make the stakes higher than ever for a company facing a recall incident.
There are moments when one company’s crisis can potentially harm an entire industry. When many companies are affected by a problem, the best communications solution is often a single source of consistent and persuasive information representing all. At the same time, trade associations and groups often serve on the front lines when it comes to brand-building, reputation management, and fighting the public policy battles that can alter the direction of entire industries.
Insider trading. Fraud. Ponzi schemes. FCPA violations. Perjury. For companies today, it gets harder and harder to draw a clear line between the crimes of a renegade individual and the complicity or negligence of the corporate entity. Meanwhile, public perceptions directly influence prosecutorial decisions (as well as stock price, rating agency reviews, employee morale, and potential activist investors), especially when the public is intensely distrustful of corporations writ large.