September 14, 2015
The United Continental Scandal: A New CEO Confronts A Gathering Storm
In this article posted on Forbes.com, I examine the threat now facing United Continental that goes beyond Jeff Smisekâ€™s unsavory deal with David Samson. It may affect consumer confidence in the airline itself. Now, the burden falls on the new CEO Oscar Munoz to make it right.
Read the full article here.